
Shipment Policy
Effective Date: December 27, 2024
At Yrex Tech Rati, we aim to provide efficient and reliable shipping services to deliver your products in a timely manner. This Shipment Policy outlines our shipping practices and the options available to our customers. By purchasing from our website (www.yrextechrati.com), you agree to the terms of this policy.
1. Order Processing Time
All orders are processed within 1-3 business days from the time of purchase, subject to product availability. Orders are processed Monday through Friday, excluding holidays. If there are any delays in processing, we will notify you via email or phone.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping: Estimated delivery time of 3-5 business days within the U.S.
- Expedited Shipping: Estimated delivery time of 1-2 business days within the U.S.
- International Shipping: Estimated delivery time varies by destination, typically 7-14 business days.
Shipping fees are calculated at checkout based on the size, weight, and destination of your order.
3. Shipping Fees
Shipping fees are determined at checkout and depend on the shipping method chosen, the destination, and the size and weight of the items in your order. You will be notified of the shipping cost before completing your purchase.
4. International Shipping
We currently offer international shipping. Please note that customers are responsible for any customs duties, taxes, or additional fees that may apply upon arrival. These charges are not included in the total at checkout and are determined by the destination country’s customs regulations.
5. Shipping Restrictions
While we aim to provide shipping worldwide, certain locations may have shipping restrictions due to customs regulations or logistical limitations. If we cannot deliver to your location, we will notify you as soon as possible.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress and estimated delivery date. For any issues or delays with shipping, please contact us at support@yrextechrati.com.
7. Address Accuracy
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping information. If you notice any mistakes in your shipping address, contact us immediately to update it before the order is processed.
8. Lost or Damaged Shipments
In the rare case that your shipment is lost or damaged during transit, please contact our customer service team at support@yrextechrati.com. We will work with the shipping carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
9. Delivery Timeframe
Please note that delivery times are estimates and may vary depending on factors such as shipping carrier delays, weather conditions, or customs clearance. We make every effort to ensure timely delivery, but we cannot guarantee exact delivery times.
10. Contact Us
If you have any questions regarding our Shipment Policy or need assistance with your order, please feel free to contact us:
- Address: 450 Tech Avenue, Newark, New Jersey
- Phone number: (973) 555-2468
- Email: support@yrextechrati.com